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How to Fix Error Code C=47 in QuickBooks Desktop?
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How to Fix Error Code C=47 in QuickBooks Desktop?

QuickBooks Desktop is a locally-installed accounting software that offers various accounting tools and features. Sometimes, users face issues and errors while using the QuickBooks Desktop software. One such error is “Unable to find a transaction” with error code c=47.

Given below is the complete error message for error code c=47.

An error has occurred in QuickBooks.

Please restart QuickBooks and try again. If you continue to experience this error, please note the C= value and contact for assistance.


If you are also facing the same error, read this post to learn about the occurrences, causes, and methods to fix the error c=47 in QuickBooks.

Occurrences of Error Code C=47

This error may appear while performing different processes and activities. Given below are some instances when the error code c=47 may occur.

  • While sending a Payment Receipt through email
  • While recording changes in the .qbw company file
  • While editing a transaction
  • When you delete a transaction from a report
  • When you run Windows Server 2008 Cleanup

Causes of Error Code C=47

Some major known causes of this error are:

  • Browser configuration problems, especially in protected browsers
  • Corrupted or damaged QuickBooks data (.qbw) file
  • An old QuickBooks data backup file that is still running
  • Edited entries
  • SSL setting in the browser
  • A compromised file folder where logs are stored
  • Malware attacks or viruses

Solutions to Fix the Error Code C=47

Sometimes, simply restarting the QuickBooks desktop program resolves the problem. If the problem persists, you can use the below-given solutions to fix the issue.

Note: Before you move ahead, take a backup of the QuickBooks data (.qbw) file, transaction log (.tlg) file, and backup data files.

Solution – 1: Quick Repair

Sometimes, the error occurs due to a glitch in the software. You can fix it through the Quick Repair option in the uninstall program. Follow these steps:

  • Go to the installed programs page of your macOS or Windows PC.
  • Locate the QuickBooks software.
  • Click on Uninstall/Change.
  • Click Repair in the uninstall page that opens.
  • Click on Finish after the repair is complete.

Solution – 2: Manual Driver Update

The error can also be a result of an outdated driver. In such a case, you can download the latest version of the driver from official sources. Here are the steps:

  • Restart the system after the driver un-establishment process is over.
  • Configure the driver and let the process completes.
  • Click on Start in the next window.
  • Click on Sort device manager.
  • In the results, right-click the gadget on which the driver is employed.
  • Click on Update driver to update the driver
  • In the new window that opens, you will have two options: Search the internet and computer and Browse my computer manually.
  • Select the browse option and browse the system to locate the driver software.
  • Select the driver from the list.
  • Choose the Legacy option.
  • Click Next to complete the process.

Solution – 3: Repair the .dll File

Sometimes, the reason behind this error is a damaged .dll file. You can repair the damaged file by following these steps:

  • Load the \3\LXCRtime.dll file.
  • When the error message appears, click on Repair.
  • In the newly opened dialog box, click on Select all options.
  • Click on troubleshoot and wait till the process completes.

Solution – 4: Update QuickBooks Program

The error may also occur if the QuickBooks software is not updated. Follow the below steps to update the QuickBooks Desktop program.

  • Click on the Help menu in QuickBooks.
  • Click Update QuickBooks Desktop.
  • Click Update Now.
  • Click Get Updates.
  • After the download is finished, restart the program.
  • Click on Install when the dialog box appears.

Solution – 5: Rebuild Data and Verify for Damaged Files

The error may also appear due to damaged data files. In such a case, you can use the Rebuild Data Utility to rebuild the data file and Verify Utility to check if the rebuilt data is fine or not. Here are the steps:

  • Click on the File menu in QuickBooks.
  • Click Utilities.
  • Click Rebuild Data.
  • In the Rebuild Data pop-up window, click on OK.
  • In the QuickBooks Information pop-up window, click on OK.
  • The rebuild process will start.
  • When it finishes, a pop-up window will show “Rebuild has completed”.
  • Click OK.
  • Now again, go to Utilities and click on Verify Data.
  • If there are no errors in the rebuild data, it will show a pop-up window. Click on OK.
  • If there are errors, it will provide two options – Rebuilt Now and View Errors. You can choose any one of them.

If the error still appears, you can ask for the assistance from QuickBooks customer support or use a third-party software to repair the files.


With the help of the above quick fixes, you can fix the error code c=47 easily and on your own. But if the problem persists and the error “Unable to find a transaction” still appears in QuickBooks, then you must contact the service provider or you can try a QuickBooks Repair Software to fix the error.

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